Senior Management

Brian J. Wasilewski

President & Chief Executive Officer

Kevin R. Haggerty

Executive Vice President, Administration
Chief Financial Officer

Maureen DiEleuterio

Vice President, Human Resources, Training & Development

Joanne M. Courtney

Vice President, Customer Service

Mark Schanck

Vice President, Sales & Marketing

Victoria Ostrow

Vice President, Information Systems & Technology

Jason Bullock

Vice President, Operations

 

HBCS Services

About HBCS

HBCS was established in 1985 to provide billing and collection services for healthcare organizations. Currently, HBCS services more than 60 healthcare clients throughout the U.S. From the beginning, it has been HBCS’ philosophy to provide the highest quality accounts receivable management services to our clients. This is accomplished by utilizing state-of-the-art technology, innovative techniques to cash recovery, and a highly-trained professional staff. Our focus is exclusively within healthcare with an emphasis on billing and follow-up services in the areas of insurance (governmental and non-governmental) and self-pay accounts.

HBCS understands the importance of our healthcare clients' reputations in their communities and believes that the patient experience doesn’t end after care is received, but continues through the billing and collection process. We focus on providing the most positive customer service experience, so that the goodwill established between our healthcare clients and their patients remains untarnished.

Our healthcare clients have experienced improved cash flow, reduced operating costs, and have lower bad-debt expense. Hospitals using HBCS’ full complement of services typically report the lowest outstanding receivable statistics in the country.

HBCS is based in New Castle, DE, with regional offices in Wakefield, MA and Salisbury, MD.

Mission Statement

HBCS provides accounts receivable management services to healthcare organizations. Our skilled and dedicated team delivers quality, value-added services utilizing advanced technology and specialized expertise. HBCS strives to consistently exceed customer expectations. We foster a positive work environment that encourages staff growth and development.

About HBCS:

Corporate Office

118 Lukens Drive

New Castle, DE  19720

(302) 552-8000

Massachusetts Office

701 Edgewater Drive

Wakefield, MA  01880

(781) 279-8465

Maryland Office

600 Beam Street

Salisbury, MD 21801-7803

(410) 219-5229